Privacy Policy
Completo collects only the information needed to operate the store, deliver digital products, and support customer accounts.
Last updated: May 18, 2026Information we collect
Account information, such as your email address, name, login provider, and profile details you choose to save.
Order information, such as purchased product, purchase amount, checkout identifiers, delivery status, and download access records.
Review information, such as product rating, optional written review, moderation status, and the order used to verify the review.
Support information you send us when you contact us about a product, account, or order.
Cookie preferences, consent records, and basic technical data needed to run the website, protect the service, and understand site performance.
Why we use information
Contract: to create and manage your account, process purchases, deliver download links, maintain your dashboard, and provide support.
Legitimate interests: to protect the store from fraud, abuse, unauthorized access, and payment disputes.
Consent: to run optional analytics, marketing pixels, or email tracking where consent is required.
Legal obligation: to keep records required for tax, accounting, security, and payment-processing obligations.
Service providers
We use third-party services for hosting, authentication, payments, analytics, email, newsletter delivery, and file delivery. These may include Vercel, Supabase, Stripe, Resend, Brevo, Google, and similar operational providers.
These providers process information only as needed to provide their services to us.
Payment details are handled by our payment processor. We do not store full card numbers on our servers.
Retention
Account and profile data is kept while your account is active.
Order, payment, tax, security, and support records may be kept for as long as needed to meet legal obligations, prevent abuse, resolve disputes, and maintain accurate accounting records.
Optional analytics and marketing consent can be changed at any time by clearing your saved cookie preferences or contacting support.
Your GDPR rights
If GDPR applies to you, you can request access, correction, deletion, restriction, portability, or objection to certain processing.
You can withdraw consent for optional analytics or marketing cookies without affecting essential account, checkout, or download features.
You can request account deletion from Settings. Deleting an account removes login access and personal profile data, but we may retain limited order, tax, security, and accounting records where required.
For privacy questions, contact completo.templates@gmail.com.
Account deletion
Signed-in customers can request account deletion from Dashboard Settings.
Account deletion removes the login account, deletes or anonymizes profile data, unsubscribes marketing records where possible, revokes dashboard download access, and removes customer-authored reviews where possible.
We may retain limited transaction, tax, fraud-prevention, security, or legal records where required or where we need them to establish, exercise, or defend legal claims.
Email completo.templates@gmail.com.